Q: May I use my Essential Rewards points to pay for my shipping costs?
A: No. Points may be redeemed only for products with full PV values.

Q: How do I get the discounted shipping rates?
A: Discounted shipping rates are offered for the YL Choice shipping methods. Discounts will be applied in the form of a credit issued to the order total at the time of checkout. Shipping prices are outlined in the shipping policies located in Virtual Office.

Q: May I select other shipping methods?
A: Yes. However, the discounted shipping rate is available only on orders shipped using YL Choice shipping methods.